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Tekijä:Bos, K. van den
Wilke, H. A. M.
Lind, E. A.
Otsikko:When do we need procedural fairness? The role of trust in authority
Lehti:Journal of Personality and Social Psychology
1998 : DEC, VOL. 75:6, p. 1449-1458
Asiasana:DECISION MAKING
AUTHORITY
TRUST
Kieli:eng
Tiivistelmä:When information about whether an authority can be trusted is not available people will resolve the question of how they should interpret the decisions of the authority by relying on perceived procedural fairness. People who do not have information about authority's trustworthiness react more positively towards the outcomes of authority's decisions if the authority is using fair as opposed to unfair procedures. When people know that the authority either can or cannot be trusted, they are less in need of procedural fairness information, yielding less strong effects of procedural fairness on people's reactions.
SCIMA tietueen numero: 183627
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