haku: @author Verhage, B. J. / yhteensä: 11
viite: 6 / 11
| Tekijä: | Richins, M. L. Verhage, B. J. |
| Otsikko: | Cross-cultural differences in consumer attitudes and their implications for complaint management. |
| Lehti: | International Journal of Research in Marketing
1985 : VOL. 2:3, p. 197-206 |
| Asiasana: | COMPLAINTS CONSUMER ATTITUDES MARKETING MANAGEMENT MULTINATIONAL COMPANIES |
| Kieli: | eng |
| Tiivistelmä: |
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