haku: @journal_id 571 / yhteensä: 1184
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Tekijä:Delporte-Vermeiren, D.
Vervest, P.
Heck, E. van
Otsikko:In search of margin for business networks: The European Patent Office
Lehti:European Management Journal
2004 : APR, VOL. 22:2. p. 167-182
Asiasana:Communication
Networks
Methodology
Performance appraisal
Government
Agencies
Public sector
Case studies
Europe
Vapaa asiasana:Business process reengineering
Kieli:eng
Tiivistelmä:Inter-organizational design and an interactive and dynamic set of relationships acting in concert with one another are often mentioned features of a business network (hereafter as: b-n./b-ns). However, organizations are facing difficulties in assessing (here as: assg., for 'assessment' as: assm.) the value of investments in their b-n. This study develops an assm. method and a tool to assess margin in b-ns. A method is required that can give a more detailed assm. on a variety of criteria, or key performance indicators: 1. cost reduction, 2. revenue generation, and 3. increased flexibility. The research method was tested in a real-life situation. It is concluded that it is indeed possible to develop a method for ex-ante assm. of margin to be applied in ICI-enabled redesign of b-ns., specifically, a method that can assess the relative change in margin for the business actors involved.
SCIMA tietueen numero: 255090
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