haku: @author Volberda, H.W. / yhteensä: 12
viite: 2 / 12
| Tekijä: | Vlaar, P.W.L. Bosch, F.A.J. Van den Volberda, H.W. |
| Otsikko: | Towards a dialectic perspective on formalization in interorganizational relationships: How alliance managers capitalize on the duality inherent in contracts, rules and procedures |
| Lehti: | Organization Studies
2007 : VOL. 28:4, p. 437-466 |
| Asiasana: | organizational behaviour interorganizational relations co-operation managers case studies alliances financial services retailing |
| Vapaa asiasana: | formalization |
| Kieli: | eng |
| Tiivistelmä: | This paper proposes a framework in which formalization (hereafter as: f-n.) is presented as a duality, involving trade-offs btw. its functions/dysfunctions, and eventuating in dialectic tensions with which managers have to get along. It is argued that researchers should also be preoccupied with the trade-offs and tensions associated with them. A case study of an alliance btw. a major European financial services firm and one of the world's leading retailers is used for illustration. The alliance managers in this particular relationship attempted to reduce or capitalize on the tensions associated with f-n. by: 1. adopting a semi-structure, in which outcomes were formalized, but behaviour was not, 2. justifying f-n. through referring to factors beyond their control, and, 3. alternating their emphasis on different requirements by each of the partner firms. |
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