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Tekijä:Ogbonna, E.
Wilkinson, B.
Otsikko:The False Promise of Organizational Culture Change: A Case Study of Middle Managers in Grocery Retailing
Lehti:Journal of Management Studies
2003 : JUL, VOL. 40:5, p. 1151-1178
Asiasana:CASE STUDIES
ORGANIZATIONAL CULTURE
CULTURE
MANAGERS
MIDDLE MANAGERS
RETAILING
Kieli:eng
Tiivistelmä:This paper reports on the impact of a programme of culture change on managers at one of Britain's leading grocery retail chains. Based on a series of detailed interviews with managers together with examination of company documents and an understanding of trends in grocery retailing, we explain the purpose and content of change, and document and analyse the reactions of those managers who are expected to change their own cultural orientations as well as persuade their subordinates to change. The authors conclude that in this case at least changes in managerial behaviour are related more to surveillance, direct control and the threat of sanction than any transformation of managerial values.
SCIMA tietueen numero: 252359
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