haku: @indexterm KNOWLEDGE MANAGEMENT / yhteensä: 1246
viite: 46 / 1246
Tekijä:Zaragoza-Saez, P.
Claver-Cortes, E.
Otsikko:Relational capital inside multinationals
Lehti:Knowledge management research & practice
2011 : DEC, VOL. 9:4, p. 293-304
Asiasana:knowledge management
multinational companies
subsidiary companies
case studies
Spain
Vapaa asiasana:internal network
Kieli:eng
Tiivistelmä:This paper aims at identifying the main activities belonging to the relational capital (herein as: r-cap.) of multinationals and the extent to which they contribute to knowledge development and transfer btw. the different subsidiaries. Six multinational and knowledge-intensive firms located in Spain are analyzed through a qualitative research based on a multiple case study. The main relational activities easing knowledge flows btw. the different units of a multinational are shown. These activities are classified into four categories: i. relational structures, ii. tools, iii. practices and iv. socialisation. Tacit knowledge and their idiosyncratic nature makes the r-cap. of the studied firms become a source of competitive advantage.
SCIMA tietueen numero: 274452
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