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| Tekijä: | Thompson, D. |
| Otsikko: | A systems approach to TQM |
| Lehti: | Manufacturing Engineer
1999 : JUN, VOL. 78:3, p. 104-106 |
| Asiasana: | |
| Vapaa asiasana: | Bedrijfscultuur Verandermanagement Kwaliteitsbeleid Organisatiestructuur |
| Kieli: | eng |
| Tiivistelmä: | Quality management and improvement has become a subject of tremendous importance to any type of organization. The author presents a systems engineering approach that aims to address the soft issues of cultural change and bring about real and fundamental change within an organization, in the course of implementing a quality standard. |
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