haku: @journal_id 15 / yhteensä: 1397
viite: 14 / 1397
Tekijä:Tsang, A.S.L.
Otsikko:Contest ritualization: wooing customers through religious metaphor
Lehti:Business Horizons
2003 : SEP/OCT, VOL. 46:5, p. 67-74
Asiasana:Advertising
Marketing
Consumer behaviour
Customers
Kieli:eng
Tiivistelmä:The article examines the similarities between a promotional contest and religious rituals. Dealt with are marketers' use of symbols to convey meaning in satisfying customer needs and achieving marketing goals and major elements of a ritual - venue and setting, administrators, and process - helping marketers organize contests to enhance customer loyalty and attract new customers.
SCIMA tietueen numero: 248730
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