haku: @indexterm DISEASE / yhteensä: 14
viite: 5 / 14
| Tekijä: | Ritchie, B. W. (et al.) |
| Otsikko: | Crisis communication and recovery for the tourism industry: lessons from the 2001 foot and mouth disease outbreak in the United Kingdom |
| Lehti: | Journal of Travel & Tourism Marketing
2003 : VOL. 15:2-3, p. 199-216 |
| Asiasana: | Tourist industry Tourism Crises Disasters Disease Communication United Kingdom |
| Kieli: | eng |
| Tiivistelmä: | this paper defines crises and disasters before discussing the area of crisis communication management and crisis communication in the tourist industry. The paper applies the foot and mouth disease which occured in the United Kingdom to crisis communication theory at a national level and at local level. |
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