haku: @indexterm PRODUCTION MODELS / yhteensä: 144
viite: 11 / 144
| Tekijä: | Apte, U. M. Beath, C. M. Goh, C.-H. |
| Otsikko: | An analysis of the production line versus the case manager approach to information intensive services |
| Lehti: | Decision Sciences
1999 : FALL, VOL. 30:4, p. 1105-1129 |
| Asiasana: | Information technology Information systems Production models Re-engineering Queuing theory |
| Vapaa asiasana: | Reeingineering service operations |
| Kieli: | eng |
| Tiivistelmä: | This paper uses quing theory to compare the waiting time performance of the production line and the case manager approaches. |
SCIMA