haku: @journal_id 793 / yhteensä: 151
viite: 19 / 151
Tekijä: | Lynn, M. McCall, M. |
Otsikko: | Gratitude and gratuity: a meta-analysis of research on the service-tipping relationship |
Lehti: | Journal of Socio-Economics
2000 : VOL. 29:2, p. 203-214 |
Asiasana: | Consumer behaviour Hotel and catering industry |
Kieli: | eng |
Tiivistelmä: | The relationship between tip size and evaluations of the service was assessed in a meta-analysis of seven published and six unpublished studies involving 2547 dining parties at 20 different restaurants. |
SCIMA