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| Tekijä: | Eichhorn, V. (et al.) |
| Otsikko: | Enabling access to tourism through information schemes |
| Lehti: | Annals of Tourism Research
2008 : JAN, VOL 35:1, p. 189-210 |
| Asiasana: | tourism information information retrieval quality consumer satisfaction |
| Vapaa asiasana: | disability informational needs accessibility schemes |
| Kieli: | eng |
| Tiivistelmä: | This article considers accessibility schemes as communication sources between providers of tourism services and people with disabilities who would be tourists. Multiple methods based on empirical research were used to explicate informational needs of tourists with disabilities. To fulfill informational requirements it is important to understand differential needs and appropriate sources. According to the results accessibility schemes partly succeed to satisfy information needs although they are still fragmentary and lack of geographical reach. |
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