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Tekijä: | Perlow, L. Williams, S. |
Otsikko: | Is silence killing your company? |
Lehti: | Harvard Business Review
2003 : MAY, VOL. 81:5, p. 52-58 |
Asiasana: | Communication Organizations Corporate culture Human resource management Employees |
Kieli: | eng |
Tiivistelmä: | Faced with organizational or interpersonal problems at work, people often decide not to speak up. "It's not worth it," they say, and soldier on. But disturbing new research shows that the price of silence is much greater than we realize. Vicious spirals of silence can be replaced with virtuous spirals of communication. |
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