haku: @indexterm management roles / yhteensä: 167
viite: 158 / 167
| Tekijä: | Marr, N. E. |
| Otsikko: | Do managers really know what service their customers require? |
| Lehti: | International Journal of Physical Distribution and Materials Management
1980 : VOL. 10:7, p. 433-444 |
| Asiasana: | SERVICE SURVEYS CUSTOMERS MANAGEMENT ROLES |
| Kieli: | eng |
| Tiivistelmä: |
SCIMA