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| Tekijä: | |
| Otsikko: | Weiterentwicklung der Kundenselbstbedienung - Praxisbeispiele (Developing self-service of customers - practical examples) |
| Lehti: | Betriebswirtschaftliche Blätter
1990 : VOL. 39:9, p. 394-420 |
| Asiasana: | BANKS VENDING MACHINES |
| Kieli: | ger |
| Tiivistelmä: | This is a thematic selection of ten articles. The majority of them are case studies of implemented self-service bank outlets. The architectural design of the institution, the machines used, the service philosophy are presented in detail. There are many photos picturing installations. |
SCIMA