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| Tekijä: | Wei, H-L. Wang, E.T.G. Ju, P-H. |
| Otsikko: | Understanding misalignment and cascading change of ERP implementation: a stage view of process analysis |
| Lehti: | European journal of information systems
2005 : DEC, VOL. 14:4, p. 324-334 |
| Asiasana: | organizational change resources planning |
| Kieli: | eng |
| Tiivistelmä: | Disruptive organizational change is often needed with implementation (hereafter as: impl.) of an enterprise resource planning (ERP) system. The outcome of impl. is largely determined by the resolution of misalignment (here as: m-algmt./m-algmts.) problems. Based on data from a case study to understand the m-algmts. of ERP adoption with the associated change dynamics from a stage view, this study's results reveal that industry-, company-, and regulation specific m-algmts. often occur in the chartering phase. M-algmts. of input, output, data, process, control, and schedule are the major problems in the project phase. M-algmts. of information and new business requirements are the main concerns in the shakedown phase and onward and upward phase. The cascading effects of m-algmts. and change actions are illustrated, the m-algmt. resolution strategies examined with discussion. |
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