haku: @author Scharrer, E. / yhteensä: 2
viite: 2 / 2
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Tekijä: | Scharrer, E. |
Otsikko: | Qualitaet - ein betriebswirtschaftlicher Faktor? = Quality - a factor of industrial management? |
Lehti: | Zeitschrift für Betriebswirtschaft
1991 : JUL, VOL. 61:7, p. 695-720 |
Asiasana: | QUALITY MANAGEMENT MARKET ECONOMY QUALITY CONTROL COST CONTROL |
Kieli: | ger |
Tiivistelmä: | In a free market economy quality has a very strong and increasing value. The strategies of successful companies comprise total quality control (TQC) concepts. This is a reason why Japanese companies gain market shares all over the world. In a case study of a Philips factory it is shown that quality improvement actions, performed in all departments, decrease the quality costs considerably. This example also shows, that highly mechanized and reliable production facilities have a great influence on this result. The perceptions from practical experience in quality-management over many years are summarized in a recommendation for an organization structure, which rearranges all relevant functions and departments. |
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