haku: @author Tse, A. / yhteensä: 2
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Tekijä:Tse, A.
Au, A. et al
Otsikko:A comparison of the effectiveness of mail and facsimile as survey media on response rate, speed and quality
Lehti:Journal of the Market Research Society
1994 : OCT, VOL. 36:4, p. 349-355
Asiasana:FAX
MAIL SURVEYS
RESPONSE RATE
Kieli:eng
Tiivistelmä:This study attempts to compare the effectiveness of fax as survey medium with mail in terms of response rate, speed and quality. A short questionnaire with eight easy-to-answer questions was used as the survey instrument and was faxed/sent to 620 managers. One hundred usable questionnaires were collected representing a response rate of about 16%, which is considered satisfactory for similar studies conducting in Hong Kong.
SCIMA tietueen numero: 126222
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