haku: @author Gershon, M. / yhteensä: 2
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| Tekijä: | Tamimi, N. Gershon, M. |
| Otsikko: | A tool for assessing industry TQM practice versus the Deming philosophy (Qualitätssteuerung) |
| Lehti: | Production and Inventory Management Journal
1995 : MAR, VOL. 36:1, p. 27-32 |
| Asiasana: | |
| Kieli: | eng |
| Tiivistelmä: | In this article the authors develop a Deming-based tool that can be used by management to self-audit their total quality management (TQM) culture. Such a tool can be effectively used by management to obtain a better understanding of their TQM efforts and to diagnose training needs. |
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