haku: @author Podsakoff, P. / yhteensä: 2
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Tekijä: | Podsakoff, P. Ahearne, M. MacKenzie, S. |
Otsikko: | Organizational citizenship behavior and the quantity and quality of work group performance |
Lehti: | Journal of Applied Psychology
1997 : APR, VOL. 82:2, p. 262-270 |
Asiasana: | PSYCHOLOGY PERFORMANCE MEASUREMENT GROUPS |
Kieli: | eng |
Tiivistelmä: | Despite the widespread interest in the topic of organizational citizenship behaviors (OCBs), little empirical research has tested the fundamental assumption that these forms of behavior improve the effectiveness of work groups or organizations in which they are exhibited. In the present study, the effects OCBs on the quantity and quality of the performance of 218 people working in 40 machine crews in a paper mill located in the Northeastern United States were examined. |
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