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Tekijä: | Huffman, C. Cain, L. B. |
Otsikko: | Adjustments in performance measures: distributive and procedural justice effects on outcome satisfaction |
Lehti: | Psychology & Marketing
2001 : JUN, VOL. 18:6, p. 593-615 |
Asiasana: | Human resource management Performance appraisal Consumer satisfaction |
Kieli: | eng |
Tiivistelmä: | This article reports experiment examining the procedural and distributive justice effects of making adjustments for task difficulty in performance evaluation. Results show that adjusting for territory (task) difficulty influences satisfaction through an intrapersonal referent effect and through procedural referent occurs even when social comparison information is available: the two referents appear to have additive rather than interactive effects. |
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