haku: @author Fullerton, H. / yhteensä: 2
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| Tekijä: | Fullerton, H. Price, C. |
| Otsikko: | Culture Change in the NHS |
| Lehti: | Personnel Management
1991 : MAR, p.50-53 |
| Asiasana: | CULTURE VALUATION HEALTH SERVICE |
| Kieli: | eng |
| Tiivistelmä: | The Grampian Health Board began renewing its value system in 1986. It approached the issue of culture from two perspectives. One is cutting through bureaucracy to create a culture of responsible risk-taking, the other is a problem-solving view examining costs, responsiveness to customers' expectations and strategic direction, calling for a more action-oriented culture. All these have led to an improvement in patient care. |
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