haku: @freeterm knowledge creation / yhteensä: 20
viite: 18 / 20
Tekijä:Stonehouse, G.H.
Pemberton, J.D.
Barber, C.E.
Otsikko:The role of knowledge facilitators and inhibitors: lessons from airline reservations systems
Lehti:Long Range Planning
2001 : APR, VOL. 34:2, p. 115-138
Asiasana:AIRLINES
INFORMATION
Vapaa asiasana:COMPUTER RESERVATION SYSTEMS
KNOWLEDGE CREATION
Kieli:eng
Tiivistelmä:By reference to a study of airline-developed computer reservation systems (CRSs), this article explores the strategic importance of information in creating knowledge to generate superior performance. By examining developments in the use, management and control of information derived from CRSs, evidence is presented to explain how CRS-owning airlines have circumvented regulatory controls and increasingly competition to sustain competitive advantage through the development of their information and knowledge systems.
SCIMA tietueen numero: 221465
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