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| Tekijä: | Kimes, S. E. |
| Otsikko: | Perceived fairness of yield management |
| Lehti: | Cornell Hotel and Restaurant Administration Quarterly
2002 : FEB, VOL. 43:1, p. 21-30 |
| Asiasana: | AIRLINES HOTEL AND CATERING INDUSTRY |
| Vapaa asiasana: | FAIRNESS YIELD MANAGEMENT |
| Kieli: | eng |
| Tiivistelmä: | In this paper the author analyzes the perceived fairness of yield managment in the airline and hotel industries by describing yield management, discussing the concept of perceived fairness, and presenting the results of a survey on the perceived fairness of yield management in the airline and hotel industries. |
SCIMA