haku: @journal_id 833 / yhteensä: 203
viite: 5 / 203
| Tekijä: | Thor, C.G. |
| Otsikko: | How to find, select, and display performance measures in government |
| Lehti: | Journal of Cost Management
2003 : MAY-JUN, VOL. 17:3, p. 31-38 |
| Asiasana: | Agency theory Local government Performance measurement |
| Kieli: | eng |
| Tiivistelmä: | While most federal government agencies actively employ a performance measurement system as mandated by the Government Performance and Results Act, their measures are too often focused exclusively on the agency-level and miss the importance of the often essential work performed at the local level. This article gives local managers a methodology for selecting and presenting their own measures without agency oversight. Local agency managers can use the methodology to complement the agency-level measures and better communicate both their actual performance and their performance needs. |
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