haku: @indexterm CHAIN STORES / yhteensä: 21
viite: 14 / 21
| Tekijä: | English, P. |
| Otsikko: | A slice of reality: front line experience |
| Lehti: | Organisations & People
2002 : FEB, VOL. 9:1, p. 17-21 |
| Asiasana: | CHAIN STORES HUMAN CAPITAL ORGANIZATIONAL BEHAVIOUR QUALITY SERVICE |
| Kieli: | eng |
| Tiivistelmä: | Impressed by the consistent quality and service of a sandwich chain, the author set out to discover their secret. He found an organisation that acts as though it truly believes their people are their greatest asset. |
SCIMA