haku: @indexterm chain stores / yhteensä: 21
viite: 14 / 21
Tekijä: | English, P. |
Otsikko: | A slice of reality: front line experience |
Lehti: | Organisations & People
2002 : FEB, VOL. 9:1, p. 17-21 |
Asiasana: | CHAIN STORES HUMAN CAPITAL ORGANIZATIONAL BEHAVIOUR QUALITY SERVICE |
Kieli: | eng |
Tiivistelmä: | Impressed by the consistent quality and service of a sandwich chain, the author set out to discover their secret. He found an organisation that acts as though it truly believes their people are their greatest asset. |
SCIMA