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| Tekijä: | Lamertz, K. |
| Otsikko: | The social construction of fairness: social influence and sense making in organizations |
| Lehti: | Journal of Organizational Behavior
2002 : FEB, VOL. 23:1, p. 19-37 |
| Asiasana: | JUSTICE SOCIAL RESEARCH ORGANIZATIONAL CULTURE |
| Kieli: | eng |
| Tiivistelmä: | This paper explores how the social relationships employees have with peers and managers are associated with perceptions of organizational justice. These relationships are theoretically modelled as the conduits for social comparison, social cues, and social identification, which are sources of sense making about fairness 'in the eyes of the beholder.' It is argued that perceptions of procedural and interactional justice are affected by this type of social information processing because: (1) uncertainty exists about organizational procedures; (2) norms of interpersonal treatment vary between organizational cultures; and (3) interpersonal relationships symbolize membership in the organization. |
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