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| Tekijä: | Fynes, B. |
| Otsikko: | Quality management practices: a review of the literature |
| Lehti: | IBAR: Journal of Irish Business and Administrative Research
1999 : VOL. 2:19/20, p. 113-138 |
| Asiasana: | QUALITY MANAGEMENT LITERATURE |
| Kieli: | eng |
| Tiivistelmä: | In this paper the authors review the literature on quality management practices. In doing so, it is recognized that theory development and theory testing within this discipline is a relatively recent phenomenon and that much of the emergent literature is somewhat prescriptive. Accordingly, the reviewing process demands a comprehensive differentiation between rigorous contributions and anecdotal evidence. |
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