haku: @indexterm SERVICE QUALITY / yhteensä: 221
viite: 53 / 221
| Tekijä: | Lee, J. Graefe, A. R. Burns, R. C. |
| Otsikko: | Service quality, satisfaction, and behavioral intention among forest visitors |
| Lehti: | Journal of Travel & Tourism Marketing
2004 : VOL. 17:1, p. 73-82 |
| Asiasana: | Tourist industry Service quality Consumer satisfaction |
| Vapaa asiasana: | Structural equation model Nature-based tourism |
| Kieli: | eng |
| Tiivistelmä: | This study explores the interrelationships between service quality and satisfaction, and their influence on behavioral intention among forest visitors. On-site surveys were conducted in a forest through face-to-face interviews. The results of the study provide important theoretical implications to the nature-based tourism managers. |
SCIMA