haku: @indexterm BENCHMARKING / yhteensä: 226
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| Tekijä: | Morey, R.C. Dittman, D.D. |
| Otsikko: | Update and extension to "Evaluating a hotel GM's performance" |
| Lehti: | Cornell Hotel and Restaurant Administration Quarterly
2003 : VOL. 44: 5-6, p. 60-68 |
| Asiasana: | Hotel management Benchmarking General managers Job performance |
| Kieli: | eng |
| Tiivistelmä: | This article is a commentary by the same authors to the reprinted article published in the issue. The benchmarking approach that is used for evaluating hotel general managers job performance is introduced again and some new factors for measuring performance are added to the model. |
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