haku: @indexterm SEGMENTATION / yhteensä: 227
viite: 121 / 227
Tekijä:Sautter, E. T.
Leisen, B.
Otsikko:Managing stakeholders: A Tourism Planning Model
Lehti:Annals of Tourism Research
1999 : MAR, VOL. 26:2, p. 312-328
Asiasana:Tourism
Models
Stakeholders
Theories
Segmentation
Strategy
Sustainable development
Kieli:eng
Tiivistelmä:In sustainable development efforts collaboration among key players is an important ingredient. To this end, the article discusses stakeholder theory and its application as a normative planning model, and introduces the relationship / transaction strategy continuum as tool for applying this theory in development. In presenting case instances of tourism efforts, the application of the proposed stakeholder orientation matrix is illustrated. The article concludes with market segmentation strategies designed to promote alignment of the stakeholder orientations.
SCIMA tietueen numero: 187419
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