haku: @indexterm Service management / yhteensä: 228
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Tekijä: | Bhagwani, R. |
Otsikko: | Keeping the high fliers |
Lehti: | Airline Business
2000 : JUN, VOL. 16:6, p. 88-96 |
Asiasana: | Airlines Travel Marketing strategy Marketing logistics Company ranking Bonus systems Service management |
Kieli: | eng |
Tiivistelmä: | The article deals with frequent flier programmes. |
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