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| Tekijä: | Shneiderman, B. |
| Otsikko: | Universal usability |
| Lehti: | Communications of the ACM
2000 : MAY, VOL. 43:5, p. 84-92 |
| Asiasana: | COMMUNICATION COMPUTERS INTERNET |
| Kieli: | eng |
| Tiivistelmä: | The goal of universal access to information and communications services is compelling. This article presents a research agenda based on three challenges in attaining universal usability for Web-based and other services: 1) technology variety, 2) user diversity, 3) gaps in user knowledge. The list may not be complete but it addresses important issues that are insufficiently funded by current initiatives. |
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