haku: @indexterm Service management / yhteensä: 228
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| Tekijä: | |
| Otsikko: | Services. Special report |
| Lehti: | Airline Business
2005 : JAN, VOL. 21:1, p. 39-51 |
| Asiasana: | Airlines Service management |
| Kieli: | eng |
| Tiivistelmä: | On-board food and in flight entertainment are being reinvented as profit centres as carriers seek new streams of revenue. Offshore outsourcing of back-room services is also set to grow. Offshore outsourcing of back-room services is also set to grow, although the industry is more reluctant to hand over ground handling to the new breed of global providers. |
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