haku: @author Kanter, R. M. / yhteensä: 23
viite: 7 / 23
| Tekijä: | Kanter, R. M. |
| Otsikko: | Championing change: an interview with Bell Atlantic's CEO Raymond Smith. *BELL ATLANTINE CORPORATION |
| Lehti: | Harvard Business Review
1991 : JAN-FEB, VOL. 69:1, p. 119-130 |
| Asiasana: | ORGANIZATIONAL CHANGE TECHNOLOGICAL CHANGE CORPORATE STRATEGY TELECOMMUNICATIONS INDUSTRY LEADERSHIP CORPORATE CULTURE |
| Kieli: | eng |
| Tiivistelmä: | As the telecommunications industry undergoes dramatic change worldwide, companies like Bell Atlantic face a new challenge: to transform a centralized, bureaucratic organization with a monopolistic mind-set into an efficient , entrepreneurial competitor. Chairman and CEO R. W. Smith describes how Bell Atlantic managed personal, organizational, and technological change as it pursued an aggressive business growth strategy. Smith established a Quality Improvement Process and launched an organized program of forums for 20,000 managers stressing behaviours such as accountability, risk-taking, and team work. Cultural, structural and business behaviour changes are discussed producing marketplace advantages. |
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