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Tekijä:Mathwick, C.
Malhotra, N.K.
Rigdon, E.
Otsikko:The effect of dynamic retail experiences on experiential perceptions of value: an Internet and catalog comparison
Lehti:Journal of Retailing
2002 : SPRING, VOL. 78:1, p. 51-60
Asiasana:ELECTRONIC SHOPPING
EXPERIENCE
INTERNET
MAIL ORDER SELLING
RETAILING
SHOPPING
Kieli:eng
Tiivistelmä:The authors introduce cognitive continuum theory (CCT) as a theoretical framework to examine the effect of consumer shopping tasks and retail information display properties on consumer perceptions of experiential value. In this empirical investigation, the nagture of a consumer's shopping task is found to exert a direct influence on consumer perceptions of efficiency, economic value, and shopping enjoyment, all active dimensions of value.
SCIMA tietueen numero: 233832
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