haku: @journal_id 1738 / yhteensä: 235
viite: 136 / 235
Tekijä: | Desouza, K.C. Awazu, Y. |
Otsikko: | Gaining a competitive edge from your customers |
Lehti: | Knowledge Management Review
2004 : JUL/AUG, VOL. 7:3, p. 12-15 |
Asiasana: | Knowledge management Competitive advantage Customers Markets |
Kieli: | eng |
Tiivistelmä: | Organizations that dont adequately leverage customer knowledge risk losing out in todays marketplace. The article explains how to succeed using three types of customer knowledge. |
SCIMA