haku: @journal_id 1738 / yhteensä: 235
viite: 136 / 235
Tekijä:Desouza, K.C.
Awazu, Y.
Otsikko:Gaining a competitive edge from your customers
Lehti:Knowledge Management Review
2004 : JUL/AUG, VOL. 7:3, p. 12-15
Asiasana:Knowledge management
Competitive advantage
Customers
Markets
Kieli:eng
Tiivistelmä:Organizations that don’t adequately leverage customer knowledge risk losing out in today’s marketplace. The article explains how to succeed using three types of customer knowledge.
SCIMA tietueen numero: 254888
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