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| Tekijä: | Hariharan, A. |
| Otsikko: | Establishing KM processes, part one |
| Lehti: | Knowledge Management Review
2005 : VOL. 8:4, s. 10-15 |
| Asiasana: | knowledge management service companies |
| Kieli: | eng |
| Tiivistelmä: | Many businesses allow knowledge management to operate on an ad-hoc or voluntary basis rather than through strongly defined processes. The paper highlights one initiative that has the role and value of KM at a large services company, ABC Services. |
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