haku: @indexterm REWARD SYSTEMS / yhteensä: 24
viite: 9 / 24
Tekijä:Fahey, R.
Vasconcelos, A.C.
Ellis, D.
Otsikko:The impact of rewards within comminities of practice: a study of the SAP online global community
Lehti:Knowledge management research & practice
2007 : VOL. 5:3, p. 186-198
Asiasana:knowledge
reward systems
Vapaa asiasana:online community
Kieli:eng
Tiivistelmä:The paper explores the effects of introducing rewards within a virtual community of practice: the software vendor SAP online global community. It appears that rewards have had a damaging effect on the exchange of knowledge and generalised trust among members within the community. The introduction of rewards devalued the concept of knowledge as a public good, voluntarily shared out of moral obligation and community interest. Instead, knowledge came to be seen as a private good to be shared out of economic self-interest.
SCIMA tietueen numero: 265505
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