haku: @indexterm hotel management / yhteensä: 248
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| Tekijä: | Simons, T. Hinkin, T. |
| Otsikko: | The effect of employee turnover on hotel profits: a test across multiple hotels |
| Lehti: | Cornell Hotel and Restaurant Administration Quarterly
2001 : AUG-SEP, VOL. 42:4, p. 65-69 |
| Asiasana: | Hotel management Human resource management Employees Turnover |
| Kieli: | eng |
| Tiivistelmä: | Employee turnover is generally recognized as a costly phenomenon, and hotel companies consequently have initiated various turnover-reduction programs. An analysis of gross operating profits and employee turnover rates at 98 full-service hotels at one hotel company yield an estimate of theactual dollar costs of employee turnover. |
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