haku: @author Mitroff, I. I. / yhteensä: 28
viite: 6 / 28
| Tekijä: | Mitroff, I. I. |
| Otsikko: | Crisis management: Cutting through the confusion. |
| Lehti: | Sloan Management Review
1988 : WINTER, VOL. 29:2, p. 15-20 |
| Asiasana: | CRISIS MANAGEMENT DISASTERS |
| Kieli: | eng |
| Tiivistelmä: | Genuinely devastating crises, such as Bhopal or the space shuttle crash, appear so random that managers find themselves at a loss to take preventive action. Many even take false comfort in believing their own industry to be somehow immune. In a series of memos to a fictitious CEO, the following question is addressed: Is there a rational way to select which potential crises an organization should prepare for, and which can be "safely" ignored?" The answer is "yes". A model is provided for crisis management to help proactive behavior. A crisis portfolio is designed where the horizontal dimension represents severity, the vertical dimension differentiates between causes of crises. The five phases of crisis management. |
SCIMA