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| Tekijä: | Stratman, J.K. Roth, A.V. |
| Otsikko: | Enterprise resource planning (ERP) competence constructs: two-stage multi-item scale development and validation |
| Lehti: | Decision Sciences
2002 : FALL, VOL. 33.4, p. 601-628 |
| Asiasana: | Competencies Operations management Resource management |
| Kieli: | eng |
| Tiivistelmä: | Eight ERP competence constructs are defined and operationalized in this article. ERP competence is defined as a portfolio of managerial, technical and organizational skills and expertise posited as antecedents to improved business performance occurring after an ERP system is operational and fuctionally stable. To improve response to changes in markets and products, manufacturers are increasingly adopting ERP systems. Nevertheless, anecdotal accounts indicate that the realization of ERP's potential benefits is rare. Because of its pervasive influence on manufacturing and business performance, the need for scientifically developed and tested multi-item scales pertaining to ERP competence is highly relevant to manufacturing strategy research. |
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