haku: @indexterm Resource management / yhteensä: 282
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| Tekijä: | Lederer, A. L. Spencer, V. L. |
| Otsikko: | The effective information center : targeting the individual user for success. |
| Lehti: | Journal of Systems Management
1988 : JAN, VOL. 39:1, p. 22-26 |
| Asiasana: | END-USERS INFORMATION RESOURCE MANAGEMENT INFORMATION TECHNOLOGY |
| Kieli: | eng |
| Tiivistelmä: | The latest crisis faced by systems managers is end user computing revolution. Harnessing and directing the end users interest and enthusiasm will remain a challenge to systems managers. Stressed is the importance of personalized attention as a first step in that endeavour. The selling guide-lines are: illustrate the benefits through user developed applications: advertising; promote voluntary use; solicit management support and involvement. The guide-lines of training are: train with small classes; focus on a single software package; tailor training to the individual needs. |
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