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| Tekijä: | Cooper, R. W. Frank, G. L. |
| Otsikko: | The highly troubled ethical environment of the life insurance industry: has it changed significantly from the last decade and if so, why? |
| Lehti: | Journal of Business Ethics
2005 : APR II+MAY, VOL 58:1,2,3, p. 149-157 |
| Asiasana: | ethics business ethics professional ethics life insurance insurance companies |
| Kieli: | eng |
| Tiivistelmä: | This article introduces the findings of surveys conducted on life insurance professionals, in which the aim was to identify the key ethical issues faced within the industry. A comparison with earlier surveys shows that while the challenges haven't changed dramatically over the decade, they are perceived as presenting somewhat less serious problems than in the past. The findings also indicate that the industry created Insurance Marketplace Standards Association (IMSA) has played an important role in influencing senior managers to more strongly encourage and support ethical market conduct which is a critical step in improving the industry's ethical environment. |
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