haku: @journal_id 4503 / yhteensä: 299
viite: 15 / 299
Tekijä:Blackman, D. A.
Benson, A. M.
Otsikko:The role of the psychological contract in managing research volunteer tourism
Lehti:Journal of Travel & Tourism Marketing
2010 : APR-MAY, VOL 27:3, p. 221-235
Asiasana:contracts
relationship marketing
tourism
models
Kieli:eng
Tiivistelmä:The purpose of this article is to outline volunteer motivations and psychological contract, which need more complex marketing approaches. The authors use Maguire's three-tier model to construct their own theoretical framework of the Research Volunteer psychological contract. The article shows the transactional, career and relational relationships in this context using qualitative case data. The authors claim that integrating the two models of relationship marketing and psychological contract enables more effective tourism management.
SCIMA tietueen numero: 273200
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