haku: @freeterm AUFGABENERWEITERUNG, / yhteensä: 3
viite: 2 / 3
Tekijä: | Dibbs, J. |
Otsikko: | Organizing of empowerment |
Lehti: | Business Quarterly
1993 : AUTUMN, VOL. 58:1, p. 97-102 |
Asiasana: | |
Vapaa asiasana: | AUFGABENERWEITERUNG, ARBEITSZUFRIEDENHEIT, LEITUNGSDELEGATION |
Kieli: | eng |
Tiivistelmä: | To improve customer service and employee job satisfaction, this company removed two layers of management and asked the employees to take more responsibility. After meeting some resistance from employees, the company backtracked a little and then made the change work. |
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