haku: @freeterm UNTERNEHMENSANPASSUNG, PROZESSANALYSE, / yhteensä: 3
viite: 2 / 3
| Tekijä: | Krieter, C. |
| Otsikko: | Total quality management (TQM) versus business process reengineering (BPR): are academicians teaching what businesses are practising? (Qualitätssteuerung) |
| Lehti: | Production and Inventory Management Journal
1996 : JUN, VOL. 37:2, p. 71-75 |
| Asiasana: | |
| Vapaa asiasana: | ORGANISATIONSWANDEL, UNTERNEHMENSANPASSUNG, PROZESSANALYSE, REORGANISATION |
| Kieli: | eng |
| Tiivistelmä: | TQM and BPR are two innovations in the quality movement sweeping enterprises today. To many observers TQM and BPR represent diametrically opposing paradigms, others view them as similar. This article has two objectives: the first addresses the differences between TQM and BPR as perceived by academicians and business people, the second examines the differences between what academicians are teaching about TQM and BPR and how business people actually practise them. |
SCIMA