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Tekijä:Graeff, T.
Otsikko:Comprehending product attributes and benefits: the role of product knowledge and means - end chain inferences
Lehti:Psychology and Marketing
1997 : MAR, VOL. 14:2, p. 163-184
Asiasana:PSYCHOLOGY
MARKETING
KNOWLEDGE
Kieli:eng
Tiivistelmä:One hundred twenty consumers (classified as either higher or lower knowledge) read an advertisement for a camera described by either attributes or consequences, or both attributes and their related consequences. Thought listings coded for inferences at varying levels of abstraction corresponding to means - end chain theory revealed that most inferences were about self-relevant product consequences. Results also suggest that higher-knowledge consumers are more likely to infer cause-and-effect means - end associations during product comprehension.
SCIMA tietueen numero: 158530
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