haku: @author Hinkin, T. / yhteensä: 3
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Tekijä: | Simons, T. Hinkin, T. |
Otsikko: | The effect of employee turnover on hotel profits: a test across multiple hotels |
Lehti: | Cornell Hotel and Restaurant Administration Quarterly
2001 : AUG-SEP, VOL. 42:4, p. 65-69 |
Asiasana: | Hotel management Human resource management Employees Turnover |
Kieli: | eng |
Tiivistelmä: | Employee turnover is generally recognized as a costly phenomenon, and hotel companies consequently have initiated various turnover-reduction programs. An analysis of gross operating profits and employee turnover rates at 98 full-service hotels at one hotel company yield an estimate of theactual dollar costs of employee turnover. |
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